All apparel items must be returned within 10 days for domestic orders and 30 days for international orders. Returns must be unworn, unwashed, undamaged, odor-free and in a resellable condition. All sales are final for non-apparel items. Please clear any questions with our sales staff at firstname.lastname@example.org before you make your purchase.
All returns must be approved by our staff. Once you have been approved for a return, please package your return with your original packing slip. Please include a note stating which items you are returning along with an explanation. Allow 2 – 4 weeks for returns to be processed. You will receive a notification that your order has been refunded for the cost of the item plus any applicable sales tax. You will not be refunded for any shipping charges.
Address all returns to:
The Bronx Beer Hall
1426 Taylor Ave, Suite 2
Bronx, NY 10460
To exchange an item, you may place a new order at any time, before or after your return has been processed.
Seasonal Returns/Exchange Policy: All items must be returned within two weeks past December 25 for domestic orders and 30 days for international orders.
If you (1) received an incorrect item or size (2) are missing an item from your order (3) received the wrong order or (4) received a damaged item please contact our sales staff at email@example.com using the same email address with which you placed your order. We will immediately send a replacement along with a merchandise return label so you may mail back the incorrect item without incurring any additional shipping charges.